Privacy Policy

A legal disclaimer

Train-N-Treat is committed to protecting your privacy and complying with all applicable laws and regulations regarding the collection, use, and disclosure of personal information. This policy applies to all users who interact with our website, services, and communication platforms.

This Privacy Policy does not constitute medical or legal advice and is provided for general information purposes only. By using our services, you agree to the terms outlined in this document.

Privacy Policy - the basics

A. Information We Collect

We may collect the following types of personal information:

Name, phone number, email address

Home or service location address (for mobile appointments)

Health-related information voluntarily disclosed by the client for training or massage purposes

Payment details (processed through secure third-party systems such as Zelle, Venmo, etc.)

Device and browser data collected via cookies when you visit our website

B. How We Use Your Information

Your personal data is used for the following purposes:

To schedule and confirm appointments

To deliver personalized training or massage services

To send appointment reminders or service updates

To process payments and manage your client account

To improve our services, customer experience, and website performance

We will never sell or rent your information to third parties.

C. Third-Party Services

We may use third-party services such as payment processors or scheduling apps. These services operate under their own privacy policies. We are not responsible for their data practices but strive to work only with secure, reputable providers.

D. Data Security

We take data protection seriously and implement reasonable physical, technical, and administrative safeguards to protect your information from unauthorized access, loss, or misuse.

E. Your Rights

You have the right to:

Request access to your personal information

Correct any inaccurate data

Withdraw consent for marketing or data use

Request deletion of your personal data (subject to legal or regulatory exceptions

To exercise your rights, contact us at: [your email address or contact form]

F. Cookies & Analytics

We may use cookies or tracking tools to improve website usability and understand user behavior. You can disable cookies via your browser settings, though this may affect website functionality.

G. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect data from minors. If we become aware that a minor has submitted personal information, we will promptly delete it.